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Model of Care2019-06-11T18:22:33+00:00

Model of Care

Jacob’s Heart Service Delivery Model
Is Aligned with Maslow’s Hierarchy of Human Needs

The services at Jacob’s Heart are based on three evidence / scientifically-based systems:

  1. Psychologist Abraham Maslow’s Hierarchy of Human Needs
  2. Standards of Practice for Pediatric Palliative Care and Hospice, National Hospice and Palliative Care Organization (2009)
  3. Standards for the Psychosocial Care of Children With Cancer and Their Families, Wiener, L., Kazak, A. E., Noll, R. B., Patenaude, A. F. and Kupst, M. J. (2015)

Beginning with addressing basic physiological needs like food, shelter and clothing, Jacob’s Heart alleviates some of the basic challenges at a foundational level. Abraham Maslow observed that unless fundamental human needs are met, a human will be unable to focus on higher level needs.

When a child is diagnosed with cancer, a family’s sense of safety and security in the world is immediately disrupted and shaken. With the goal of guiding families toward a sense of hope and healing in the midst of immense suffering, Jacob’s Heart provides love, belonging, counseling and other emotionally enriching services.

We support families of children with cancer with an organized system of care, first addressing a family’s basic physiological needs, then lovingly guiding toward hope and healing…even when there is no cure. Jacob’s Heart services are evidence-based and aligned with national standards of pediatric palliative care.

Maslow’s Hierarchy of Human Needs

Click on the list items below to view programs and services.

Assistance with Rent, Utilities, Phone and Other Expenses

Groceries, Meal Deliveries and Grocery Gift Cards

Resources, Referrals and Information

Transportation to and from Treatment

Pre-Paid Gas Cards

Evidence-Based Services Designed to Bring Back a Sense of Security

Individualized Care Plan, Unique to Each Family

Compassionate Staff and Volunteers

Family Support and Counseling

Peer-to-Peer Support

Quarterly Art Events

Adopt-a-Family Program + Holiday Support

Free Family Summer Camp

Expressive Therapies

Support Groups

Teen Group

Grief Support

Emotional Support

Services are provided by Family Support Specialists, volunteers and licensed family therapists.

Jacob’s Heart serves families in Monterey, Santa Cruz, San Benito and South Santa Clara Counties.

Referrals for Jacob’s Heart support services are made through staff at Lucile Packard Children’s Hospital Stanford and the University of California at San Francisco Benioff Children’s Hospital.

“When my daughter was diagnosed with cancer, none of my friends knew what to say. Then, I met with the other parents at Jacob’s Heart, and they all understand what I’m going through. We laugh, we cry, and we heal together.”